Release 

Comments 

Release 1

This version first released with FNS Financial Services Training Package Version 6.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Assess workplace and client status

1.1 Identify and explain workplace assessment objectives according to organisational policies and procedures, industry principles and feedback from stakeholders

1.2 Identify workplace duties and requirements in consultation with stakeholders

1.3 Review rehabilitation and injured client’s status reports to determine injured person’s capacity to perform tasks

1.4 Refer recommendations identified in workplace assessment to specialist stakeholders for further clarification and advice

2. Participate and assist in job analysis

2.1 Secure technical and clinical expertise to undertake job analysis with employer and injured client’s workplace

2.2 Apply knowledge of safe work practices to job analysis

2.3 Provide feedback to employer and organisation on appropriateness of work site

3. Recommend workplace modifications

3.1 Identify and secure resources required to make modifications to workplace environments

3.2 Develop short and long-term strategies in consultation with required stakeholders and identify tasks which will assist injured person to return to work (RTW)

3.3 Determine costing and funding sources for workplace modification requirements using organisational policies and procedures and industry-standard tools and techniques

3.4 Facilitate training and educational services on use of adaptive equipment and workplace modifications

3.5 Incorporate recommendation resulting from workplace assessment into workplace assessment reports

4. Facilitate job redesign

4.1 Determine circumstances in which job redesign may be used

4.2 Consult with stakeholders and employers to determine willingness and ability to accommodate injured person’s limitations and abilities according to organisational policies and procedures

4.3 Obtain stakeholder feedback on the injured person’s abilities and ability to perform required job

4.4 Obtain stakeholder feedback on job tasks and elements which are outside injured person’s capabilities

4.5 Redesign job according to safe work practices and recommend job redesign according to organisational policies and procedures, and legislative and regulatory requirements

S KILL 

DESCRIPTION 

Numeracy

• Performs calculations of financial data and sequences and schedules information to achieve required outcomes

Oral communication

• Participates in verbal exchanges using language, tone and pace appropriate to the audience and purpose
• Uses active listening and questioning skills and collaborative techniques to elicit and convey information and to facilitate resolutions
• Selects and uses appropriate conventions and protocols when communicating with internal and external stakeholders

Reading

• Researches and analyses complex textual information from a range of sources and records and consolidates related information

Writing

• Prepares and presents materials for different audiences and purposes using applicable language, concepts and terminology
• Develops material to a specific audience using clear language to convey accurate and customised information

Self-management

• Takes responsibility for following policies, procedures and legislative and regulatory requirements of own role

Planning and organising

• Accepts responsibility for planning, organising and sequencing complex tasks and workload
• Ensures currency of knowledge related to safe work practices, and legislative and regulatory requirements and policies applicable to workplace assessment, workplace modification and job redesign

Problem solving

• Applies systematic and analytical decision-making processes to select appropriate options in complex and non-routine situations
• Identifies and anticipates a range of problems, actively looking for early warning signs and implementing contingency plans when appropriate

Teamwork

• Facilitates resolution and achieves best possible outcomes using collaborative techniques

Technology

• Locates required information using digital technologies

Release 

Comments 

Release 1

This version first released with FNS Financial Services Training Package Version 6.0.